DocChecker for fabricatorsTechnically their fault. Still your cost.
Confirmations should match the customer's survey 100%, and almost all do. DocChecker compares every one automatically and shows your order processors only the differences: the two or three items actually out, caught before manufacture and before the dispute.
The check gets done. It still misses things.
A survey arrives, someone rekeys it into your order software, and a confirmation goes back out. It should match the survey exactly, and almost every one does. Which is precisely why the checking fails: reading for an error that's almost never there is the kind of task human attention isn't built for. Diligence doesn't fix it; it's a tick-box exercise by nature. The one-item-out order sails through into manufacture.
Then the sequence every fabricator knows. Technically, once the installer approved that confirmation, the error is theirs. In reality: payment gets held, the call gets tense, and you share the cost or remake anyway, because losing a monthly account over one window costs far more. You paid for the checking time, then you paid for the remake.
Your team never reads a clean confirmation again.
The survey and confirmation pair up
The customer's survey and your outgoing confirmation are compared automatically, line by line, the kind of comparison a machine does perfectly all day long.
Only the differences surface
Over 95% is checked automatically. Clean confirmations go through without a human ever reading them; the two or three items actually out are flagged for review.
Judgement stays human
Your order processor sees each difference in context, a handing, a size, a finish, and decides: rekeying slip or genuine change. Caught on paper, before the saw.
The tick-box exercise becomes a genuine catch, before manufacture, before the dispute. And it’s glazing-native: preset with the trade’s catches (missing trickle vents, finishes that don’t match across frame and cill), plus your own rules on top.
Price the check. Then price the dispute.
Count the reading first: every confirmation, every line, across your week's orders. Then count one dispute honestly: the remake's materials and machine time, the credit note or shared cost, and the harder number, the account that orders a little less afterwards.
Over 95% checked automatically. Attention goes only to what's actually out.
Caught before manufacture, while it's still a line on paper.
Be the fabricator whose confirmations customers trust.
Now run it with your real numbers.
One platform, not another app.
DocChecker is part of The Glazing Hub, the App Store for glazing. One subscription, every product included, unlimited users, every order processor, no per-user fees. And the platform connects: surveys can flow straight into DocChecker from SurveyPal, with more connections arriving all the time.
The questions order offices ask.
Does DocChecker replace our order processors?
No, it removes the reading nobody should be doing (clean confirmations) and gives them the part that needs judgement: the differences, in context. The decisions stay human.
What exactly does it compare?
Your outgoing order confirmation against the customer’s survey, which should match 100%. It surfaces every difference, and only the differences.
Our confirmations come out of our order processing software. Does that matter?
No. DocChecker works with the documents you already produce and receive; nothing changes about how they’re made.
What kinds of errors does it catch?
The classic rekeying slips, a handing reversed, a size transposed, a finish out of step, plus the glazing-native preset checks (missing trickle vents, frame/cill mismatches) and any rules of your own you add.
What does it cost?
DocChecker is included in The Glazing Hub subscription, as every Hub product is. Unlimited users, no per-user fees. You pay for actions through credits in your plan, with top-ups if you need more.
See the differences your last check passed.
One customer survey, one of your confirmations, twenty minutes on a screen share. Watch DocChecker surface the differences.
20 minutes · your real paperwork · no hard sell